In order to be effective, caregivers and legal representatives must understand and navigate the complex web of state agencies, community providers and human service systems. In an era when we are expected to do more with less, how do we ensure the continued delivery of effective services for those most at-need?
The 7Cs inherent in every Interrelated Service System ensure efficiency in the delivery of services and improve your personal performance.
· Learn a new and effective model in care coordination.
· Understand how to penetrate and impact closed systems
· Identify and define the 7Cs of an Interrelated Service System
· Describe where the 7Cs apply to issues facing the care planning of yourself or others
· Begin to use a process of analysis to identify and understand the foundational elements associated in social service systems and organizations for change on a macro- and micro- level.
Michael Mackniak, JD
About the instructor
Michael Mackniak,JD is a "recovering attorney" who coaches and consults families and high performance professionals in decision-making and leadership roles. His work in the behavioral health field has garnered national recognition from groups such as the National Association of Social Workers, National Alliance on Mental Health, Probate Judges College and several others.
Michael provides a team approach to consultation on the most difficult and challenging cases. He holds a law degree from Quinnipiac University, a master’s degree in nonprofit management from Bay Path University, is a National Certified Guardian and a certified brain injury specialist. His programs have received multiple awards and honors including national recognition from Eli Lily’s “Welcome Back Award”, NAMI’s “Hero Award” and the 2015 National College of Probate Judge’s “Isabella Award.”
Michael is the nation’s foremost speaker on interrelated human service systems and developing efficient and effective methods for the delivery of needed resources to our most at need populations.He is a pioneer in the care coordination field and lectures across the country to those providing services to the most at-need populations in our society.Commissioners, administrators, directors and clinicians utilize his practical approach to challenging systems issues in a world of decreasing resources and increasing expectations.
From his home in New England, Michael enjoys Fly Fishing and Falconry (His “F” Words). Along with his daughter, he raises chickens, pea-fowl and all of the mice and chipmunks that eat their food (as well as the occasional bear, raccoon, bobcat, hawk and mink).