In order to be effective, caregivers and legal representatives must understand and navigate the complex web of state agencies, community providers and human service systems. In an era when we are expected to do more with less, how do we ensure the continued delivery of effective services for those most at-need?

 The 7Cs inherent in every Interrelated Service System  ensure efficiency in the delivery of services and improve your personal performance.

Learning Objectives:

·      Learn a new and effective model in care coordination.

·      Understand how to penetrate and impact closed systems

·      Identify and define the 7Cs of an Interrelated Service System

·      Describe where the 7Cs apply to issues facing the care planning of yourself or others

·      Begin to use a process of analysis to identify and understand the foundational elements associated in social service systems and organizations for change on a macro- and micro- level. 

Course Curriculum

  • 1

    Module 1

    • Intro to the 7Cs needed to Cure the Mental Health System

    • 7Cs InfoGraphic

    • Client Centered

    • Client Centered Quiz

    • Commitment Intro

    • Committed

    • Committed Quiz

    • Comprehensive

    • Comprehensive Quiz

    • Communicative

    • Communicative Quiz

    • Collaboration

    • Consistency Intro

    • Consistent

    • Consistency Quiz

    • Coordination

    • Coordination Quiz

About the instructor

Senior Consultant

Michael Mackniak, JD

Michael Mackniak is an attorney, innovator and strategist.He specializes in coaching wellness professionals: caregivers, decision-makers and fiduciaries to develop comprehensive formulas in order to obtain the necessary services for their loved ones, friends or clients.Michael provides a team approach to consultation on the most difficult and challenging cases. He holds a law degree from Quinnipiac University, a master’s degree in nonprofit management from Bay Path University, is a National Certified Guardian and a certified brain injury specialist. His programs have received multiple awards and honors including national recognition from Eli Lily’s “Welcome Back Award”, NAMI’s “Hero Award” and the 2015 National College of Probate Judge’s “Isabella Award.”Michael is the nation’s foremost speaker on interrelated human service systems and developing efficient and effective methods for the delivery of needed resources to our most at need populations. He has lectured across the United States demonstrating the effectiveness of proactive planning in avoiding costly and ineffective interventions in all service settings. Commissioners, administrators, directors and clinicians utilize his practical approach to challenging systems issues in a world of decreasing resources and increasing expectations."Saving Melissa: The Seven 7C's for Curing the Mental Health System" offers readers insight and strategies into the process on creating an interrelated service system in their community. The book acts as a guide to all “Helping Professionals” wishing to deliver meaningful programming in the most effective and efficient manner.